Security & privacy

Your memory is the most personal data you own.

Remy works with personal details. Here's how we care for them, in words that mean something.

Protected connections

Remy uses encrypted connections when information travels between your browser and the service.

Account-level access rules

Private account data is protected by access rules that separate your information from other customers'.

Private saved photos

Saved photos are kept in private storage and tied to your account.

Verified account changes

Changing your email or WhatsApp number requires confirmation or verification, not just a message in chat.

Clear privacy information

Our Privacy Policy describes what Remy handles, why it is needed and how to reach us.

You can ask to delete

Contact support for help with account deletion or data requests. We won't claim instant erasure of every backup.

The questions worth asking

Can other customers see my reminders?

No. Your signed-in content is separated by account access rules.

Does Remy need my WhatsApp number?

Only if you use WhatsApp features. Your number is verified before being linked to your account.

What does Remy send to AI?

Remy processes the information needed to respond to what you ask or to understand a photo or voice note. Please avoid sharing anything you don't want processed for that purpose.

Can I change my account details?

Yes. Email changes require confirmation at the new address, and a new WhatsApp number must be verified.

How do I request deletion or get privacy help?

Use our Support page to make a request. Our Privacy Policy explains how data requests are handled.

For the full legal details, see our Privacy Policy.

Remy, the AI memory companion

Have a question about your data?

A real person can help with your account or a data request.

Contact support